News and Activities - Archive

15-05-2018

Communication and approach towards the parties

On May 15 2018, Academy of Justice upon request of the Free Legal Aid Agency, with the support of UNDP conducted the first training for officials of this institution on Communication and approach towards the parties.

Purpose of this training was dignified treatment of parties who seek legal aid by correct application of legal principles and ethical conduct.

This training highlighted the promotion and increase of dignity and image of the free legal aid provider through prompt response to requests of the parties, preserving confidentiality of information available, without infringing the obligations that arise from legislation for access to official documents, preserving privacy, professional conduct, as well as respecting the principle of parties equality, non-discrimination and other international remedies that are applicable by Constitutions of the Republic of Kosovo.

This training had three practical cases and simulation of cases in working groups, which were elaborated by participants, relying on basic legal principles and ethics.

Beneficiaries of this training were officials from the Free Legal Aid Agency from Prishtina, Gjilan, Ferizaj, Gjakova, Mitrovica and Podujeva. Besides them, participants were also from NGO-s like CRPK, CLARD and Active Women of Gjakova.

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